BIZSSL offers 30 DAYS 100% MONEY BACK PROTECTION with every purchase. All Symantec –VeriSign, Thawte, GeoTrust and RapidSSL certificates sold through our website are covered by a thirty-day (30) cancellation policy. GeoTrust Anti-Malware purchase is covered with 7 days cancellation policy only as per GeoTrust cancellation terms for this product.
BIZSSLwill cancel and refund fees following issuance of any new or renewal certificate upon request by the customer within thirty (30) days of purchase provided that the purchased certificate has been uninstalled from the websites, servers or any devices or software or any place.
You can initiate cancellation process direct from your SSL account. Else you can email to email@example.com with purchase information and payment receipt copy. For security reasons cancellation requests cannot be accepted via live chat or phone. Once the cancellation request has been submitted our billing team will action in 72 hours and verify the order is eligible for refund or not. If you order is eligible and the certificate is revoked, we process refund in next 72 hours after final verification. We may assist you cancel or revoke the certificate incase you did not complete the certificate revocation process and the product is still in use by customer.